Dining Services is always available to answer questions and concerns. Following is a list of frequently asked questions regarding dining plans and dining on campus. Please contact us at 218.299.3706 or email@example.com if you have any additional questions.
Dining plan eligibility is based upon semesters lived on campus. Please see the Dining Plan Options chart for more information.
What dining plan should I select?
Dining plan selection should be based on a number of factors, including activity level, distance from home, eating habits (including snacking) and financial considerations. Dining Services recommends first-year students consider the Unlimited dining plan for their first semester on campus for the following reasons:
- Provides unlimited access to Anderson Commons for meals, snacks, beverages and study spaces.
- Helps students manage their budget by minimizing trips off campus for snacks and meals.
- Helps students connect with the Concordia community and improve academic success. A 2013 study demonstrated a positive correlation between the frequency students ate together and their GPA and perceived social support. Numerous studies have also indicated a positive correlation between healthy eating habits, which Anderson Commons supports, and academic performance.
- Unlimited dining plans eliminate the stress of managing a dining plan balance, which is helpful as first-year students adjust to college life.
When can students increase/decrease their dining plan?
Students can increase or decrease their dining plan each semester up to the full semester class add date. These changes must be made in the Dining Services office, located in the Knutson Campus Center. After this date, students can only purchase additional 25 meal blocks; they cannot upgrade, downgrade or change to another plan.
- The dates to change your dining plan for Spring 2017 are from Dec. 12, 2016 through Jan. 20, 2017.
Are dining plans valid the entire year?
Unlimited, Gold, Maroon, Kernel, and Cobber Dining Plans automatically renew the first week of December for second semester. Students who wish to change their dining plan can request a change in the Dining Services office during the second semester dining plan change period which is December 11, 2017- January 22, 2018.
Sweet Corn and Niblet Dining Plans do not automatically renew for second semester. Students who wish to continue their plan or choose a new plan for second semester will need to sign up again online.
Do I have to have a dining plan?
Concordia College requires all students living in traditional residence halls to be on a dining plan. If you are living in a campus apartment or townhouse (that is designed with cooking space in the individual unit), you have the option to choose any dining plan or no plan. If you would like to petition for an exception to this policy, please fill out the Dining Plan Exception Form completely and return it to Dining Services with all of the documentation listed as required in the form.
Can I drop my dining plan?
Dining plan agreements are for the entire semester and changes will only be accepted until the last day to add a class each semester (first semester 2017 is September 13, the second semester 2018 is January 22). Students that are living on campus with the explicit approval of Student Affairs to move off campus must make second-semester dining plan changes by the class add date second semester.
What happens when a student withdraws from college?
Unlimited dining plan: Refund will be calculated on a percentage based on the week of the semester and Dining Dollars used. No refunds will be issued after the 8th week of the semester.
All other plans: Refund is based on number of entries to Anderson Commons and Dining Dollars used. No refunds will be issued after the 8th week of the semester.
Can students purchase additional Dining Dollars?
Students on a dining plan can add Dining Dollars in $50 increments. These additions can be made anytime throughout the year on the MyHousing website. Funds will be applied to the account 24 hours after the transaction. These transactions are billed to the student’s fee statement. First semester 2016 Dining Dollars expire on December, 17 and second semester 2017 Dining Dollars expire on May 8. First semester 2017 Dining Dollars expire on December 17 and second semester 2018 Dining Dollars expire on May 9.
Can students add to their dining plan if they run out?
Yes, students with a dining plan can add Anderson Commons entries in increments of 25 anytime throughout the semester. Students must come to the Dining Services office to purchase this package.
Can you use your dining plan for other people?
No. Dining plans are for each individual person. Guest passes are included with Unlimited, Gold, Maroon, Kernel, and Cobber dining plans to provide the opportunity to bring guests in to dine with you for free.
Can I receive a bag lunch if I don’t have enough time in between my classes to eat in Anderson Commons?
Dining Services makes every effort to provide efficient service so students are able to eat at any time during the day. Dining plan holders also have the option of using Dining Dollars (included with most dining plans) for those instances when you are unable to eat in Anderson Commons. Dining Dollars allow you to purchase food or beverages from The Maize, Korn Krib and Coffee Stop.
Do you provide travel meals when I am away from campus with a team or campus organization?
Yes. Travel meals are available to students with the Unlimited dining plan. Travel meals will be comprised of nonperishable components selected to provide a satisfying replacement for the meal you will miss. If you will miss an entire day, replacement components for three meals plus a snack will be provided.
In order to receive a travel meal, students must fill out the travel meal request form and submit it to Dining Services office with their coach or adviser's signature.
What if I’m sick and can’t come to Anderson Commons?
If you are feeling ill, your RA can call and arrange a sick meal package for you. Two dining plan entries will be deducted from your dining plan when you arrange to have a sick meal. Each sick meal package has enough nutrients and calories for one day’s worth of meals.
How do I know how many Anderson Commons entries I have left for the semester?
The balances of your dining plan, Dining Dollars, Cobber Cash and guest passes can be accessed at any time on the Dining Portal. The Anderson Commons checker can advise you of your balance at any time.
What happens if I have extra entries left over at the end of the semester?
Unused entries do not carry over from semester to semester. In order to get the best value out of your plan, make sure to check your balance regularly.
How many times can I come into Anderson Commons each day?
You can enter Anderson Commons as many or as few times per day as you would like!
How many guest passes do I receive with my dining plan?
The number of guest passes is based on which dining plan you have. Higher dining plans receive more guest passes because those students dine in Anderson Commons more frequently than those with a lower plan.
- Unlimited: 10 guest passes
- Gold: Eight guest passes
- Maroon: Six guest passes
- Kernel: Four guest passes
- Cobber: Two guest passes
- Sweet Corn: No guest passes
- Niblet: No guest passes
Why are upperclass students who live on campus required to have a dining plan?
Upperclass students who live in traditional residence halls on campus are required to have a dining plans. Traditional residence hall residents, regardless of class status, don’t have access to a full kitchen to prepare meals.
College housing that qualifies for the Sweet Corn and Niblet dining plans include:
Please report lost IDs to Dining Services immediately. A temporary ID may be obtained for $5 during regular hours at the Anderson Commons entrance or in the Dining Services office. A temporary ID is valid for one week. If the original ID is not found, a new ID can be purchased for an additional $5. If you are sure you will be unable to find your ID, you can come directly to the Dining Services office and purchase a new ID for $10.
What if I am allergic or intolerant to a certain food?
If you have a food allergy or intolerance, please fill out the Dietary Modification Verification form and return it to the Counseling Center and Disability Services office. After verification of your medical need by Disability Services, you will meet with a Dining Services registered dietitian for a consultation and explanation of resources available. The Dining Services staff is also trained on safe food handling practices that prevent cross contamination and is available for questions to assist in food selection.
Students can also use NetNutrition to manage food allergies and intolerances. NetNutrition is an online nutrition analysis program available during the academic year that is a convenient way to determine ingredients and an estimated nutritional/caloric value of each menu item in Anderson Commons. This easy-to-use tool also offers a filter that allows students to remove menu items from their search based on common food allergies.
Concordia College Dining Services makes every effort to identify common allergens and instruct our staff on proper procedures, however all common allergens are present in our facilities and there is always a risk of cross-contamination. It is also possible that manufacturers of the commercial foods we use could change formulations without notice. Concordia College assumes no liability for adverse reactions. Patrons with questions or concerns about allergens should contact Dining Services.
What if I have modified food preferences not related to a medical need?
For students who do not have a diagnosed and documented serious medical condition but desire or require information for other reasons, such as faith-based dietary restrictions or avoidance of specific foods or ingredients based on personal choice (e.g., meat, dairy, gluten, etc.) Dining Services offers a number of resources:
- Menu Variety: The Dining Services menu committee ensures that an abundance of choices are offered throughout all locations.
- NetNutrition: An online nutritional analysis program available during the academic year that is a convenient way to determine ingredients and an estimated nutritional/caloric value of each meal in Anderson Commons. NetNutrition is available online and through a kiosk in the entrance of Anderson Commons.
- Mission Nutrition: Mission Nutrition is Concordia's nutritional labeling program. It is based on four key components voted upon by Concordia students - fat, calories, fiber and sodium - and includes labeling for items suitable for a lacto-ovo vegetarian diet.
- Education: Dining Services offers educational sessions based on demand throughout the year for students interested in maintaining certain dietary lifestyles while on campus.
Are the registered dietitians available for anyone on campus?
Dining Services registered dietitians are available to consult with any student who has a dining plan. These consultation could include sharing educational materials, meetings, diet modifications or a variety of other strategies. Students without dining plans can also meet with a Dining Services registered dietitian for a consultation fee.