Student Complaints
In compliance with U.S. Department of Education policy and consistent with The Higher Learning Commission guidelines, Concordia College maintains a record of serious, written and signed complaints filed by students.
This record includes:
- The date complaint was submitted
- A brief explanation of the nature of the complaint
- Steps taken by Concordia College to address the complaint, including referrals
- Any other known actions initiated by the student to resolve the complaint
Each record will be kept on a Student Complaint Documentation Form and will be retained in the administrative office in which it was filed.
Administrative offices in which a complaint may be filed:
- Office of the President
- Office of Academic Affairs
- Office of Student Affairs
- Office of Finance
- Office of Enrollment
- Office of Advancement
- Office of Communications and Marketing