Parent FAQ
take measures to ensure our halls are as safe and secure as possible:
- All residence halls are locked 24 hours a day (with the exception of move-in day).
- Students are assigned electronic key fobs to unlock exterior doors and a room key that gains access to their specific rooms.
- Each hall also has a Hall Director or Area Coordinator, who is a professional staff member that lives in an apartment that is attached to the building.
- At least one student staff member is on duty every night from 8 p.m. to 7 a.m. during the academic year in each building.
If there is ever about the safety of our buildings, please contact your student’s Hall Director.
For your information, Concordia publishes a Campus Public Safety Report and Fire Report annually
the residence halls close over break?
All halls remain open during breaks in the academic year. Students living in the traditional residence halls who wish to stay during Winter Break must apply and are a $14/night Winter Accommodations fee. Please note that dining options and student programming are often limited over breaks.
student is experiencing a roommate conflict and wants to change rooms. What should they do?
Throughout the course of the year, it is natural for some students to have disagreements with their roommate. We strongly encourage roommates to communicate with one another about their feelings and the things that may be upsetting them. Roommates should first talk to their RA about the conflict; the RA will then mediate the conflict through a guided discussion. After the mediation, further options will be discussed to create an environment for success
student has expressed not feeling involved on campus. Is there something I can do to help?
There are many great ways to get involved at Concordia. Every fall Student Government Association hosts the Cobber Expo, an opportunity to preview and sign up for any of our 100+ student organizations. There are also many ways to get involved in the residence halls. Encourage your student to try something new and contact the leaders of a club that may interest them. If your student still has questions, encourage them to contact their RA or Hall Director to talk about ways to get involved
is an emergency and I cannot contact my student. How can I get a hold of them?
While we hope that this situation never arises, the following people can be resources for getting in contact with your student:
- Hall Directors are professionals who work in the residence halls. They can be reached via phone during regular office hours.
- Public Safety officers also have access to residence halls. They can be reached by calling 218.299.3123. Public Safety can also contact the Hall Director on Call (evenings and weekends) to provide assistance.
We cannot guarantee we will be able to get in contact with your student immediately, but staff will work with you to create a plan
am worried about my student’s health and that they may be making unhealthy decisions.
In this situation, one of the best things to do is talk to your student and share your concerns. If you feel your student is in immediate danger, contact their Hall Director or Public Safety at 218.299.3123. If you have any other questions, contact the Office of Residence Life.